Target Halts In-Store Returns and Exchanges Due to Covid-19

Updated: April 3, 2020

Brian Cornell, the CEO of Target, shared with customers on the Target website that the store will no longer be accepting in-store returns and exchanges for the next three weeks in response to the Coronavirus pandemic. "Don't worry if you have a return that expires during that period," He goes on, "because we'll still honor them three weeks past the holding period.

The original article continues below:

Here's a fun fact that you may not know: Target has a one-year return policy for all its store-owned and exclusive brands. Instead of the normal 90-day policy, you've got a year to bring back certain items purchased from Target stores. That means, if you're not happy with any Target Owned Brand item, you can return it within one year (the return window) with a receipt for an exchange or a refund.

The company, which is headquartered in Minneapolis, Minnesota, made this change back in 2015 and we can't believe we didn't know about it. It's a generous return period policy which encourages people to buy from exclusive Target brands for a little more flexibility.

Flickr:Mike Mozart

In the announcement about the policy change, Kathee Tesija, chief merchandising and supply chain officer for the stores said, "At Target, we're putting our guests first and are committed to offering a shopping experience that's inspiring and rooted in ease. Our enhanced return policy offers our guests convenience we think they'll appreciate, while providing additional assurance of the quality of owned and exclusive brands found only at Target."

That means if you buy something from the A New Day, Pillowfort, Room Essentials, Goodfellow & Co., Universal Thread, or Xhilaration collections, you have a year to return it according to the Target return policy. It also covers the wildly popular Hearth & Hand by Magnolia collection from Chip and Joanna Gaines.

Items such as electronics and entertainment items don't fall under this category, and the 30-day return policy is applied to those purchasesAs for most Apple products, the return policy is still 15 days. Some items, such as an airbed cannot be returned, but can be exchanged for a similar item, and all cell phones must be retuned within 14 days. 

The revised policy also offers a one-year return guarantee for guests using Target's baby, college or wedding gift registries. New, unopened items and items in their original packaging from registries with a gift receipt or the Gifts Purchased List can be returned within a year.

If you received something as a gift purchased from the store, but not on the wedding, college, or baby registry, you can still return it for a full refund. You'll need the gift receipt or packing slip (if the item was purchased online and delivered), and the refund will be in the form of a Target GiftCard. Yay for store credit! God knows if I got my money back I would just spend it at Target again.

And if you have a Target REDcard debit card and credit card, you get an extra 30 days to return nearly all items purchased with the REDcard at Target stores or online at

Be sure to keep this return policy in mind when Christmas comes around! You can find all the details on Target's return policy here or visit your Target's guest services.

This post was originally published on July 13th, 2018.

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